Set up Okta Verify on your Android device with a QR code (2024)

If your organization supports authentication with Okta Verify, you typically receive sign-in instructions by email. The email contains a link to your organization’s sign-in URL and your username (your email address).

  1. Start the setup on your computer. Open your email and click your organization's sign-in URL.
  2. Enter your username (email address) and password, and click Sign In.
  3. If you're prompted to set up Okta Verify, follow the instructions.

  4. On your device, download Okta Verify from the Google Play Store – Okta Verify and install it.
  5. Open the app and follow the instructions to add your account.
  6. When prompted, point your camera at the QR code displayed in the browser on the computer.
  7. Follow the instructions to complete the account setup.

Okta Verify is now set up. You can use it to authenticate to apps protected by Okta.

On Android 12, you can’t enable biometrics if Okta Verify is installed in your work profile. Skip the biometrics enablement step if you can. Contact your organization’s help desk if you’re stuck.

Related topics

Sign in with Okta Verify on Android devices

Okta Verify for Android FAQ

Troubleshoot Okta Verify on Android devices

Set up Okta Verify on your Android device with a QR code (2024)

FAQs

How do I set up Okta Verify on my Android device by using a QR code? ›

On your device, download Okta Verify from the Google Play Store – Okta Verify and install it. Open the app and follow the instructions to add your account. When prompted, point your camera at the QR code displayed in the browser on the computer. Follow the instructions to complete the account setup.

How to setup Okta Verify on new phone from old phone? ›

Start this task
  1. Start on the device where you already have an Okta Verify account. ...
  2. Install Okta Verify on your new Android device.
  3. Open the app, and then tap Add account from another device and follow the instructions.
  4. Set up the account. ...
  5. Confirm that you're pairing the right devices.

How to install okta in Android phone? ›

If you didn't receive an email with instructions, contact your help desk.
  1. Download Okta Verify from the Google Play Store – Okta Verify and install it on your Android device.
  2. Open the app and follow the instructions to add an account.
  3. Choose your account setup method. ...
  4. Enter your organization's sign-in URL and tap Next.

How do I add an account to Okta Verify without QR code? ›

If you can't scan QR codes with your device, you can set up Okta Verify with an activation link sent to your email or short message service (SMS) app on your device. You can also activate Okta Verify manually with a secret key.

Does Okta Verify work on Android? ›

To authenticate with Okta Verify, you must have the app installed and set up on your device. Ensure that Okta Verify isn't restricted from running in the background.

How do I reset my Okta QR code on my new phone? ›

Navigate to payscale.okta.com from an incognito or private window on your computer, then log in with your username and password.
  1. You will be prompted to re-enroll in Okta Verify. ...
  2. Select your device type Iphone or Android.
  3. A new QR code will be displayed.
  4. On your cell phone, launch the Okta Verify app.

How do I add Okta to my mobile? ›

Start this task
  1. Install Okta Mobile on your device.
  2. Open the app.
  3. Sign in by entering your company's Okta sign-in URL (Site name) and your Okta credentials (username and password). Site name is your Okta sign-in URL. ...
  4. Optional. Complete the authentication step as prompted by Okta Mobile.

How do I access Okta from my phone? ›

To access your applications, go to the Okta Dashboard in the mobile browser, or tap Open dashboard in Okta Verify. To check if you use Okta FastPass, open Okta Verify and tap your account. If Okta FastPass has a green checkmark, your organization uses the Okta FastPass sign-in method.

How do I set up a new Okta device? ›

Open the Okta End-User Dashboard from your PC or old phone and go to Settings. At Okta Verify, in the Security Methods panel, click "Set up another". You will be asked to authenticate, once authenticated click "Set Up" and you will see a QR code to scan with your new phone.

How do I add Authenticator app without QR code? ›

Open the Authenticator app, select Add account from the Customize and control icon in the upper-right, select Other account (Google, Facebook, etc.), and then select OR ENTER CODE MANUALLY. Enter an Account name (for example, Google) and type the Secret key from Step 1, and then select Finish.

How to activate Okta Verify? ›

Configure Okta Verify
  1. In the Admin Console, go to SecurityMultifactor.
  2. On the Factor Types tab, select Okta Verify.
  3. Set the status to Active.
  4. In Okta Verify Settings, click Edit, and then select the features you want to enable. Available features vary by org setting: ...
  5. Click Save.

How to verify Okta with SMS? ›

Set up the SMS Authentication factor for the first time
  1. While signing in, the Sign-In Widget displays the Set up multifactor authentication page.
  2. Click Configure factor.
  3. Select the country that your phone number is from in the Country dropdown list.
  4. Type your phone number in the Phone number field. ...
  5. Click Send code.

How do I verify Okta without SMS? ›

In the Okta Dashboard, click your username in the upper-right corner. Select Settings. In the Extra Verification section, click Remove beside SMS Authentication, and click Yes to confirm.

What is the difference between Okta Mobile and Okta Verify? ›

What is the difference between Okta Mobile and Okta Verify? 'Okta Mobile' is the mobile app that allows you to access all of your applications on a mobile device. 'Okta Verify' is the mobile app that allows you to have a second factor for Multifactor Authentication (MFA).

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