Dice hiring IT Help Desk - $26 CTC - 100% REMOTE within the state of WI in United States | LinkedIn (2024)

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IT Help Desk - $26 CTC - 100% REMOTE within the state of WI Seniority level Employment type Job function Industries Similar jobs IT Helpdesk - hospital Help Desk Technician - Entry Level Information Technology Support Specialist Help Desk Specialist Senior Remote IT Support Technician IT Support Specialist (Remote) IT Support Specialist Freelancer IT Technical Support Remote Help Desk Specialist Information Technology Support Specialist Help Desk Technician IT Support Service Desk Analyst (Tier 2) (Remote) Help Desk Technician Information Technology Help Desk Technician Help Desk Specialist IT Administrator - Remote | WFH Information Technology Operations Manager Help Desk Analyst Senior IT Helpdesk Technician REMOTE: GIS IT Support Specialist Help Desk Technician - Remote - 4x10 Schedule Including Weekend Shifts IT Support Technician Entry Level Help Desk - Remote IT Support Specialist Help Desk Technician - Remote - 4x10 Schedule Including Weekend Shifts Entry Level Help Desk - Remote People also viewed IT Support Specialist Help Desk Technician Helpdesk Specialist Help Desk Technician Help Desk Technician - Remote - 4x10 Schedule Including Weekend Shifts IT Support Technician IT Client Support Entry Level Help Desk - Remote | WFH Help Desk Technician Information Technology Help Desk Similar Searches Explore collaborative articles

Dice hiring IT Help Desk - $26 CTC - 100% REMOTE within the state of WI in United States | LinkedIn (2)

IT Help Desk - $26 CTC - 100% REMOTE within the state of WI

Dice United States

Dice United States

1 month ago

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Dice is the leading career destination for tech experts at every stage of their careers. Our client, Chandra Technologies, Inc., is seeking the following. Apply via Dice today!

Job Description: ***Corp to Corp Resumes are accepted.Location Requirement: Candidate must be a WI resident or willing to relocate to WI at their own expense prior to starting the role. 100% remote within the state of WI.The service to be performed includes providing Identity and Account Management (IAM) services for

DWD staff and public users of DWD applications, performing 1st and 2nd Tier computer support for

internal DWD staff, and managing and deploying computers for DWD staff. The public-facing applications

include various programs for the Divisions of Unemployment Insurance and Employment Training. The

proposed service includes verifying the identity of the caller, resetting their password and or unlocking

their account, instructing the caller to use self-service account recovery in the future, forwarding the call

to another call center if needed for further assistance, and documenting the details of the call. The 1st

and 2nd Tier computer support includes IT troubleshooting (hardware, software and network), problem

documentation, customer assistance, and problem escalation. The services and quality provided will be

monitored by the ITSC supervisor utilizing real-time data generated by the call manager and ticketing

software, as well as quality assurance recordings.

Required Skills:

  • Experience providing IT support in a professional setting - 1 year
  • Experience working with Microsoft Office Suite - 1 year

Desired Skills:

  • Experience working with a web-based telephony system
  • Experience verifying confidential account credentials
  • Experience working with conference room technology
  • Experience providing Identity management administration - 2 years

IT Help Desk - $26 CTC - 100% REMOTE within the state of WI

  • Seniority level

    Entry level

  • Employment type

    Full-time

  • Job function

    Information Technology

  • Industries

    Software Development

Dice hiring IT Help Desk - $26 CTC - 100% REMOTE within the state of WI in United States | LinkedIn (7) Dice hiring IT Help Desk - $26 CTC - 100% REMOTE within the state of WI in United States | LinkedIn (8) Dice hiring IT Help Desk - $26 CTC - 100% REMOTE within the state of WI in United States | LinkedIn (9)

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